Archive for the Grow Your Business Category

Train Your Customer Service Management Team to Not Put Things Off until Tomorrow

Train Your Customer Service Management Team to Not Put Things Off until Tomorrow

One problem people have with customer service today is that it feels like no one is in a hurry to fix problems when they occur. This causes customers to be very dissatisfied, make complaints, and ultimately leave. Instead, you need to train your customer service management (CSM) […]

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Tips to Reduce Customer Complaints

Tips to Reduce Customer Complaints

The best customer service anticipates issues and cuts them off before they have a chance to build into bigger problems. Thankfully, with the advent of so much technology, you can find a good way to circumvent problems before they start. Set out to provide the best products […]

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Seven Ways to Love Your Clients and Customers

Seven Ways to Love Your Clients and Customers

No matter what type of business you have, it’s important to find as many ways as possible to show your clients and customers love. What’s great about that is that they’ll return the love to you in numerous ways – such as sharing with their friends, buying […]

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How to Find a Goal Setting Balance

How to Find a Goal Setting Balance

In the world of business and personal productivity, there’s one word that you’ll hear repeatedly – goals. It’s important to set goals because that’s your guideline for success. It’s your line in the sand. You can say, “When I achieve ____ I’ll be successful.” Goals are a […]

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How to Make Your Customers Feel Special

How to Make Your Customers Feel Special

One of the best things you can do as a business owner is to realize that your customers are the reason that you’re in business. Every business owner starts their business with a certain customer base in mind that they want to serve. It doesn’t matter whether […]

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Ten Things a Social Media Manager Can Do for Your Business

Ten Things a Social Media Manager Can Do for Your Business

Pretty much any business type can benefit from contracting with a social media manager. It takes a lot of work to properly manage social media so that it pays off for your business. You need to focus on doing the things that make your business money and […]

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11 Ways to Improve the Customer Service Experience

11 Ways to Improve the Customer Service Experience

I’ve been thinking a lot about customer service lately. I deal with it as an online business owner, issues come up as a volunteer in my membership organization, I deal with it daily as a consumer. Let’s face it, if we want to be successful business owners […]

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How I Coped When a Bad Thing Happened To Me

Have you ever had something bad happen in your business? As though the universe is hell-bent on messing up your day? When things go wrong no matter what you do? You are not alone. Bad things happen to all of us too, including me. I experienced a […]

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When to Price High and When to Price Low

When to Price High and When to Price Low

It’s important to take a lot of things into consideration as you price each product you create.  In fact, even as you create your product plans you should know what you’re charging, so you know how much is okay to invest in the creation of the product. […]

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Mind Your P’s and Q’s – How to Maintain Your Reputation Online

Mind Your P’s and Q’s – How to Maintain Your Reputation Online

It can take years to build your reputation but only minutes to destroy it. It’s imperative that as a business owner you do what it takes to maintain your good reputation. Thankfully, there are easy ways to ensure that you keep your good reputation online if you […]

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