Onboarding involves a great deal of content creation. In the last video we talked about communications with customers post-purchase, but also about instruction manuals, video tutorials, email newsletters, and other content to help them make the most of the product they’ve purchased.
Content creation is essential to the onboarding lifecycle!
In today’s video, you will outline the actual content you’ll need to create for onboarding in the first 30 days after purchase.
- Set up Your Customer Onboarding (First 30 Days) – Download Step 3 Action Steps
- How to Plan Your Customer’s Onboard Process
- Why you need customer onboarding in your sales cycle